Background

            The Indiana Eastern Railroad was created in August 2005, as a result of an opportunity afforded by CSX Transportation.

 

            As a Class III Common Carrier, the IERR is subject to all rules and regulations of the Federal Railroad Administration.  Weekly track inspections and monthly signal inspections are performed.  Motive power is blue carded and inspected on required intervals.  The IERR has an aggressive safety program, including pre-employment physicals, drug testing, safety training, and periodic safety conferences.  We are pleased to report that in the 4 Years of operation the IERR has had no accidents, injuries, derailments of any kind.

Corporate Goals

            The Indiana Eastern Railroad goals include:                                                      

·        Safety- First, Last and Always.

·        Provide superior customer service tailored to individual needs- It starts with the customer.

·        Empower employees to make decisions for the benefit of the customer and the railroad- People make the difference.

·        Be an integral part of the community- Let’s grow together.

·        Conduct our business in the highest ethical manner - Get the right results in the right way.

Strategic Vision 

Maintain service levels.  As the IERR commenced operations in 2005 it was the our first  task to convince existing customers on the line that rail service was going to be equal or better than before.  Service levels to customers and rail traffic have been maintained. Since then IERR continues to be responsive to service coordination between customers, customer service and operations to assure the service delivered matches the needs of our customers.  Our employees have been given broad responsibly and authority to proactively solve customer issues and drive improvements in communication, information, customers’ service, data entry and operations.

The primary point in the Strategic Vision for this Railroad is that it is viewed as a long term initiative.  Time, effort and investments are currently being made, which will have long term ramifications for the railroad, its customers, and the community.